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The Warranty Policy fits for all products except some products which state the warranty specially in decription.X431 iDiag is an integrated service platform based on automotive diagnosis solution.The main functions include car diagnosis, operational data query, automotive repair data and information sharing finally create a wide range of automotive diagnostic community.Clients use Bluetooth connectors (DBScar connector), to communicate with vehicles. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.Ĥ. Buyer will be responsible for any risks or costs without our permission.ģ. we will give you a shipping address once confirmming the problem.
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Warranty Policy only protects Main parts.Other parts are out of our warranty policy.Ģ.
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Man-made Damage: such as update machine online, dismantle the equipment, and so onīuyer: Report to Seller,and return the items for repairing to assigned address by EMS or Postġ.
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Seller: Arrange shipment for the correct items
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Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days.īuyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days Caution: The Carrier will not accept Complaint after 7 days. Seller: Try to help buyer to finish customs clearance but not responsible on this.īuyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc.) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Seller: Contact carrier to ask for Claimant and arrange another shipment to buyerīuyer: Finish customs clearance when import Within 15 days to 1 year after receiving package Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)īuyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing
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This will be another revoltion raised by Launch in the vehicle diagnosis industry.īuyer: Submit a complaint(Mail to ) and Return the items to Seller's assigned address by EMS or Post.Īny costs because of customer's wrong operation leads to return will be responsible by the buyers. As a result, it builds a broad vehicle diagnostic community, which helps you to share vehicle maintenance knowledge online, exchange vehicle maintenance experience online and provide vehicle maintenance related service support online. Meanwhile,taking the advantage of mobile internet, it integrates more application and service, such as creating maintenance data base and case library, providing instant maintenance information, establishing public and private maintenance social circle etc. Though the bluetooth communication between vehicle diagnostic connector and variant mobile intelligent terminals, it achieves X431 series full car model and full system vehicle trouble diagnosis, which include reading DTCs, clearing DTCs, reading vehicle data stream, actuation test and special functions. X431 iDiag based on internet and mobile terminals.It is a new vehile trouble diagnose device developed by Launch with over 20 years R & D experience in vehicle diagnosis.